Basic knowledge & skill requirements:

In order to qualify, & continue to be qualified for the ProFirst Certified program, body shops must meet certain knowledge & skill requirements.

This is accomplished by either achieving I-CAR Gold Class status, the highest-recognized level of training in the industry provided by the industry’s most recognized training organization, I-CAR.

or...

the shop’s repair methods, materials, & tools & equipment are verified by an independent party known as VeriFacts – the most highly-respected verification/inspection company in the industry.

Additional training:

To ensure that body shops keep up with the latest technology used by Honda & Acura, all shops are required to take additional Honda/Acura-specific training as it becomes available.

Honda/Acura specific repair information:

ProFirst Certified body shops have unprecedented access to all service & repair information, including mechanical & collision repair, for all years & models of Honda & Acura automobiles – the information needed to make a safe & complete repair.

Tools & equipment:

To the casual observer, the body on today’s Honda or Acura vehicles compared to that of just a few years ago may not look drastically different – but it is! To increase fuel economy, cars need to get lighter which means they are designed & engineered using different metals & other light-weight materials. This creates the need for specific tools & equipment to repair them. The ProFirst Certified shops have the right tools & equipment to fix your Honda or Acura, no matter what year it is.

Facility standards:

All ProFirst Certified shops are required to maintain a clean & professional environment, inside the shop, the customer areas, & outside the building.

Customer satisfaction system:

Each shop must have a customer satisfaction survey system to ensure that Honda & Acura customers’ expectations are being met.

Annual inspection:

Through a third-party, American Honda physically inspects all ProFirst Certified shops on an annual basis. We inspect for tools & equipment, facility cleanliness, & overall operation of the shop. Training & verification of proper repair procedures is done on an on-going basis.

 

Enjoy The Peace Of Mind That A ProFirst Shop Can Provide.